The PBEye

Pro Bono As We See It

Corporate Pro Bono

November 16, 2017

CPBO’s Clinic in a Box® Program Tackles Social Media Policies for Nonprofits

In October, CPBO co-hosted a Clinic in a Box® Program in partnership with the Association of Corporate Counsel National Capital Region, D.C. Bar Pro Bono Center, and Womble Carlyle*† at the 2017 Association of Corporate Counsel (ACC) Annual Meeting.

Every Clinic in a Box® Program – Select Topic introduces and trains volunteers on an issue of importance to nonprofits before pairing them with nonprofits to provide legal advice. This clinic took a deep dive into social media policies and online marketing compliance, subjects that concern many nonprofits and employers in general.

For example, in a recent and especially high-profile case, Juli Briskman was fired by her employer (a government contractor) for giving President Trump’s motorcade the finger and then posting a photo of the act to her social media accounts. Although it was on her own time and her social media accounts did not reference her employer, her photo was grounds for dismissal for what they deemed “obscene” content. This case demonstrates it’s important for organizations to have a social media policy that protects their brand and also to have an understanding of employee rights in relation to social media use.

Womble Carlyle attorneys John E. Pueschel, Orla M. O’Hannaidh, and Rebecca C. Fleishman led the training for 31 volunteers that covered other high-profile examples of employees being fired for social media posts deemed damaging by the company but were ultimately protected activities according to the National Labor Relations Board (NLRB). In one case, an employee was fired for tweeting about wages and circulating a petition about working conditions. NLRB held that the company’s social media policy was overly broad and that employees cannot be restricted from discussing working conditions with the public. Ultimately, the employer was ordered to pay lost wages and benefits.

Pueschel advised that restrictions on discussing “confidential” information about an employer – without specific examples – were overly broad and that social media policies should be treated the same as other work rules. Additionally, O’Hannaidh and Fleishman shared best practices for developing a social media policy, contents of an effective policy, restrictions on online marketing, and disclosures around marketing.

D.C. Bar President Patrick McGlone attended the clinic as did attorneys from many CPBO Challenge® signatories including: American International Group, Inc.**, AT&T Inc.**, Crown Canyon Capital, LLC**, Federal Home Loan Mortgage Corporation (Freddie Mac)**, Federal National Mortgage Association (Fannie Mae)**, and Willis Towers Watson**. Once trained, the volunteers broke into teams and met with representatives from nine D.C. nonprofits to draft or revise their social media policy (applicable to employees and volunteers) and advise them on complying with laws governing marketing and advertising online.

The nonprofit organizations that attended the clinic offer a wide range of services in the District, including: delivering archaeology enrichment programs to students and providing bilingual and multicultural services to marginalized members of the LGBT community.

To read more about past CPBO Clinic in a Box® programs, click here. To learn more about hosting a Clinic in a Box® program or about in-house pro bono, please contact CPBO at

Photos by Scott Dressel-Martin.

* denotes a Law Firm Pro Bono Challenge® signatory 
† denotes a Member of the Law Firm Pro Bono Project

** denotes a Corporate Pro Bono Challenge® signatory

September 28, 2017

PBI’s 2017 Annual Dinner is Tonight

PBI is excited to host our Annual Dinner at Gotham Hall in New York City tonight! This year’s theme“Strengthening Access to Justice” features speakers sure to inspire all who attend. Attendees will hear remarks from special guest Charles Johnson, who was wrongfully convicted of a double murder in Chicago, and served 20 years of a life sentence. With pro bono assistance from 2017 John H. Pickering Award recipient Kirkland & Ellis*† and the Center on Wrongful Convictions at Northwestern University Pritzker School of Law, Johnson’s conviction was vacated in July 2016. Later that year, he was released from prison. Another highlight of tonight’s event will be a musical performance by another Kirkland pro bono client Diverse Concert Artists, a group “committed to diversity in classical and crossover music.”

We are also proud to present the 2017 CPBO Partner Award: Large Law to UnitedHealth Group Incorporated** in partnership with the Connecticut Veterans Legal Center and the 2017 CPBO Partner Award: Small Law to Arconic Inc. and Alcoa Corporation in partnership with Meyer, Unkovic & Scott for their commitment to pro bono.

In addition to our inspiring speakers, we thank our co-chairs, Laureen E. Seeger, Executive Vice President and General Counsel of American Express Company, Tony West, Executive Vice President, General Counsel and Corporate Secretary of PepsiCo, Inc.**, and David Zapolsky, Senior Vice President, General Counsel, and Secretary of, Inc. **

Be sure to follow the festivities tonight by checking out posts tagged with #PBIDinner2017 and #ProBonoProud and by following us @ProBonoInst on Facebook, Twitter, Instagram, and YouTube where we will be posting videos of tonight’s events.

*  denotes a Law Firm Pro Bono Challenge® signatory

†  denotes a Law Firm Pro Bono Project® member

** denotes a Corporate Pro Bono Challenge® signatory



September 26, 2017

Two Down, One to Go for Verizon

On September 8, Verizon Communications Inc.** co-hosted the second of three clinics scheduled for 2017 with DLA Piper* and CPBO at its offices in Basking Ridge, New Jersey. The clinic utilized CPBO’s Clinic in a Box® Program – Select Topic and offered volunteers and nonprofits a deep dive on performance improvement plans and separation agreements.

Volunteer attorneys from Verizon were joined by colleagues from other legal departments, including ADP, LLC, Berkeley College, Datapipe Managed IT Services, and Sanofi US Services Inc.**. The volunteers arrived bright and early for a training on performance improvement plans and separation agreements led by an attorney from DLA Piper. Following the training, volunteers split into teams and met with representatives from ten nonprofit organizations to draft or revise the organization’s performance improvement plans and a form separation agreement. The nonprofit organizations attending the clinic offer a wide range of services, including creating employment opportunities for veterans, empowering young people to strengthen their social-emotional skills, and ending domestic and sexual violence.

Clients and volunteers alike found the clinic to be a “very rewarding” experience. One client shared that the clinic provided “a good plan for moving forward”. Both the clients and volunteers expressed excitement about the subject of the clinic, with one volunteer stating, “I liked the limited focus and targeted materials.”

The PBEye thanks all of the co-hosts and volunteers for making this clinic a great success, and the nonprofits for the essential work they do to serve their communities. ACC chapters and legal departments interested in hosting a similar clinic can learn more at Clinic in a Box® program and read about previous clinics here. To discuss in-house pro bono, please contact CPBO.

**denotes a Corporate Pro Bono Challenge® signatory
denotes a Law Firm Pro Bono Challenge® signatory
† denotes a Member of the Law Firm Pro Bono Project



September 14, 2017

Pro Bono Happy Hour Podcast, Special Edition: DACA

PBI recently released a special edition of the Law Firm Pro Bono Project’s podcast, the Pro Bono Happy Hour, in response to the cancellation of the Deferred Action for Childhood Arrivals (DACA) program. President and CEO Eve Runyon also released a statement about PBI’s support for our stakeholders who are providing legal assistance to DACA recipients and other immigrants.

In this episode, we talk with Chris Marquardt of Alston & Bird*†, David March of the Minnesota Corporate Pro Bono Council, and Liz Markuci of Volunteers of Legal Service (VOLS) about the impacts the cancellation of DACA will have on immigrant communities and their own personal experiences and reflections. They also offer meaningful ways that pro bono attorneys can get involved and be of assistance right now. Take 35 minutes to listen to our conversation.

Subscribe to the Pro Bono Happy Hour on Apple Podcasts and be sure to leave a review. We’d appreciate the feedback and it would help us expand the conversation about pro bono and access to justice. The podcast is also available on YouTube. Links to all of our episodes can be found here.

* denotes a Law Firm Pro Bono Challenge® signatory

† denotes a Law Firm Pro Bono Project® member


September 13, 2017

Add a Little Pro Bono to Your 2017 ACC Annual Meeting

Want to add a little pro bono service to your ACC Annual Meeting schedule? On Monday, October 16, CPBO will co-host a Clinic in a Box® program with ACC National Capital Region, D.C. Bar Pro Bono Center, and Womble Carlyle*† at the 2017 ACC Annual Meeting. For the third time during an ACC Annual Meeting, CPBO will run its Clinic in a Box® Program – Select Topic.  This year’s clinic will focus on social media policies and online marketing compliance for nonprofits.

The clinic will begin with a one-and-a-half hour training session led by attorneys from Womble Carlyle. Volunteers will then meet in teams with a local nonprofit organization to draft or revise its social media policy (applicable to employees and volunteers) and advise them on complying with federal laws governing marketing and advertising online. The clinic provides a great opportunity to aid organizations that may otherwise be unable to afford such assistance.

Registration is open to all in-house counsel and their legal department colleagues.  You do not need to attend the 2017 ACC Annual Meeting to participate, but all volunteers must complete online registration by September 20.

To find out more about the clinic, please contact CPBO, and for the complete ACC Annual Meeting schedule, click here. We look forward to seeing you in D.C.!

denotes a Law Firm Pro Bono Challenge® signatory
† denotes a Member of the Law Firm Pro Bono Project

September 6, 2017

And the Winner Is…

CPBO will present the 2017 CPBO Pro Bono Partner Awards, recognizing innovative team approaches to pro bono work involving in-house legal departments, at PBI’s Annual Dinner, on September 28. The PBEye is proud to congratulate the recipients:

  • CPBO Pro Bono Partner Award – Small Law: Alcoa Corporation and Arconic Inc. in partnership with Meyer, Unkovic & Scott for their work on the Landlord Tenant Project; and
  • CPBO Pro Bono Partner Award – Large Law: UnitedHealth Group Incorporated** and Connecticut Veterans Legal Center on their project, “Review-A-Rama.”

Pro Bono Partner Award – Small Law

The Landlord Tenant Project (Project) assists low-income individuals facing landlord-tenant and other housing legal issues. These issues are of paramount importance in focusing on a basic need of all people: safe and affordable housing. Through the Project, volunteers represent families and individuals at housing denial hearings, and staff a hotline which provides advice and, when appropriate, brief services.

Pro Bono Partner Award – Large Law

Review-A-Rama engages members of the UnitedHealth Group Incorporated (UHG) Legal, Compliance & Regulatory Affairs Department (LCRA) to review massive files of medical and military documents and provide detailed summaries to Connecticut Veterans Legal Center (CVLC) attorneys who represent veterans in disability benefit claims with the U.S. Department of Veterans Affairs. As a result of Review-A-Rama and UHG’s efforts, CVLC is able to offer full-scope representation to more veterans in need.

The PBEye congratulates the CPBO Pro Bono Partner Award recipients on their continued dedication to increasing access to justice, and looks forward to celebrating their accomplishments at the PBI Annual Dinner! If you are interested in supporting the Annual Dinner, please contact Kelly Simon (202.729.6691) for more information. We hope to see you there!

August 29, 2017

There’s Still Time to Win the CPBO Chapter Challenge

There’s less than a month left to participate in the CPBO Chapter Challenge! The CPBO Chapter Challenge invites ACC chapters to encourage their members to demonstrate their commitment to pro bono legal services by signing or encouraging their CLOs to sign the CPBO Challenge® statement. The ACC chapter with the most new signatories to the Corporate Pro Bono Challenge® initiative on September 7 will be recognized at the October ACC Annual Meeting in Washington, D.C. with a champagne toast at the ACC exhibit hall booth.

In 2016 – the inaugural year of the CPBO Chapter Challenge – competing chapters collectively encouraged 10 legal departments to declare their commitment to pro bono and sign the CPBO Challenge® statement. CPBO honored ACC Chicago for encouraging the most CLOs to join the Challenge. For more information and Challenge criteria, please contact CPBO at


August 23, 2017

Spotlight: Arizona ACC Chapter Transforms State’s In-House Pro Bono Activities

In 2016, the Arizona ACC Chapter launched the In-House Counsel Pro Bono Commission (IHCPBC) with the vision of creating a statewide structure to facilitate pro bono activities for in-house counsel by addressing impediments and providing organized opportunities. While the commission has only existed for a short time, it has already begun to transform the way in-house counsel pro bono activities operate in Arizona and have a positive impact on communities across the state.

  Goals of the IHCPBC:

  • “Specifically, tailor efforts to in-house counsel, enabling counsel to select the activity that will personally resonate and encourage engagement
  • Improve efficiencies, enabling the sharing of resources which will help to eliminate redundancies and administrative burdens
  • Facilitate making connections, between in-house counsel and partners helping to deliver the pro bono activities
  • Provide a forum for sharing, exploring, and supporting ideas that build upon each other
  • Provide a platform to grow awareness to have broader reach and impact
  • Shine a light on current efforts, enabling others to partner/follow and provide match making like connections”

The IHCPBC was the brainchild of the board of the Arizona ACC Chapter, which began working in 2015 to:

  • build the structure of the commission;
  • invite leaders from legal departments, organizations such as the Arizona Bar Foundation and Volunteer Lawyers Program, the Arizona Judiciary’s Access to Justice Commission, local law schools, and law firms to join the IHCPBC;
  • eliminate obstacles to in-house counsel fully engaging in pro bono legal service; and
  • create key working groups that pair an in-house counsel with a third-party leader to help drive each working group’s strategy.

Addressing Impediments to In-House Pro Bono

From its inception, the IHCPBC has engaged in a wide variety of work to encourage and streamline in-house counsel pro bono activities. The commission has worked to eliminate challenges that previously deterred in-house counsel, such as a lack of malpractice insurance, time restrictions, and a mismatch of skills.  With regard to insurance, the IHCPBC worked with the Arizona Foundation for Legal Services to offer malpractice insurance for in-house counsel who provide pro bono within the umbrella of the IHCPBC.  In addition, it has coordinated partnerships with agencies and law firms to provide any necessary training. Furthermore, the IHCPBC has worked to clarify and spread awareness of limited scope representation and licensing rules that apply to pro bono activities.

Pro Bono Assistance

By setting the framework for a significant amount of strategic collaboration among in-house counsel, agencies, key community leaders, and law firms, the IHCPBC has strengthened pro bono opportunities across Arizona. The commission is currently supporting a number of pro bono efforts to engage in-house volunteers to (i) assist veteran-based entrepreneurs in their startup businesses, (ii) provide free, essential legal documents to first responders and military personnel, (iii) staff a variety of clinics, and (iv) serve as mediators for selected small business litigants in the Arizona Commercial Court.

Access to Justice Initiatives

In addition to supporting in-house pro bono activities, the IHCPBC is focused on improving access to justice and increasing diversity in the legal profession, including arranging classroom visits with attorneys, hosting panels at libraries to provide the community with basic legal information, and developing online resources.

Successes So Far

Since its launch last year, the commission has:

  • increased in-house pro bono participation by partnering with numerous organizations and law firms to engage in-house counsel to provide pro bono legal assistance to dozens of low income individuals, refugees, startups, and first responders;
  • assisted hundreds of refugees in partnership with key service providers on a wide-range of matters, including legal documentation, landlord-tenant issues, education matters, basic legal issues, general assistance, and advising non-profits that help refugees;
  • piloted and launched a mediation program with the Arizona Commercial Court, which entailed developing the program, testing it out, successfully resolving two cases, and fully rolling out the program to benefit litigants;
  • hosted two CLE programs, one on implicit bias and the other on assisting refugees through the immigration process;
  • advocated for amending AZ’s practice rules to empower in-house pro bono by eliminating the double certification requirement for in-house counsel licensed outside of Arizona and working in the state to provide greatly needed pro bono legal services;
  • strongly supported the Arizona Supreme Court Access to Justice Commission;
  • published a menu of pro bono activities suitable for in-house counsel, which acts as a guide for volunteers to engage in a way that personally resonates and benefits those in need; and
  • engaged with the community by hosting multiple library panels for the public and fireside chats with veterans starting their own businesses, and visiting numerous classrooms.

CPBO congratulates the Arizona ACC Chapter, the IHCPBC, and all of their partners for their tremendous work and dedication to pro bono activities. For information on the how CPBO can help your chapter start or grow its pro bono program, click here.

August 8, 2017

Join CPBO to Learn About the Ethics of In-House Pro Bono

The 2017 ACC Annual Meeting may feel like a ways away, but it’s never too early to start deciding which sessions to check out! There will be a number of in-house pro bono-related events, including the session “Ethics of In-house Pro Bono” (Tuesday, October 12, 2:30 pm – 4:00 pm). The session will provide an overview of the ethical issues in-house attorneys face when representing clients in pro bono matters in the U.S. and around the globe, as well as address practical issues related to in-house pro bono. Topics will include administering a pro bono program, managing conflicts (both legal and business), and securing malpractice insurance. CPBO is excited to announce the following speakers will be presenting at the session:

In addition, don’t forget to register for the Clinic in a Box® program (Monday, October 16, 8:30 am – 1:15 pm) to assist local nonprofits and earn CLE. Contact CPBO Project Assistant, Virginia Lyon.

To find out more about in-house pro bono or CPBO at the ACC Annual Meeting contact CPBO at We look forward to seeing you in DC!

**denotes a Corporate Pro Bono Challenge® signatory
† denotes a Law Firm Pro Bono Project® member

August 1, 2017

On Wachtel’s Watch, 90% of Discover Financial’s Legal Team Provides Pro Bono

On July 17, The Chicago Bar Association and The Chicago Bar Foundation presented Gary Wachtel, Senior Director in the law department of Discover Financial Services** and chair of Discover’s Pro Bono Committee, with the Exelon Outstanding Corporate Counsel Award. Endowed by Exelon Corporation**, the award recognizes “the generally unsung pro bono contributions of outstanding attorneys in the corporate sector.” It is a well-deserved recognition. In addition to personally dedicating numerous hours to pro bono, in his role as committee chair, Wachtel has expanded Discover’s pro bono engagement and encouraged colleagues to participate. Under his leadership as committee chair, more than 90% of Discover’s legal team has undertaken pro bono or volunteer projects in their communities, totaling nearly 1,500 hours of pro bono service.  Wachtel has also collaborated with other legal departments to increase access to justice and build the culture of in-house pro bono in the area.

One of Wachtel’s biggest accomplishments to date is leading Discover’s partnership with the non-profits, Between Friends and LAF (Legal Assistance Foundation), to establish a free help desk for survivors of domestic violence at the Cook County Courthouse in Rolling Meadows, Illinois. Volunteer attorneys from Allstate Insurance Company**, Discover, DLA Piper*, and Illinois Tool Works Inc. receive training from LAF regarding domestic violence law and strategies to properly interact with survivors. Following their training, the attorneys staff the help desk with support from LAF to help survivors navigating the difficult and emotional legal process. Access to legal representation is vital for survivors, providing them with critical information that they might not otherwise receive and increasing their chances of quickly and successfully obtaining protection orders.

In addition to the Rolling Meadows Help Desk, Wachtel and Discover have become a strong partner with DLA Piper and LAF at their monthly legal services clinic in the Woodlawn neighborhood in Chicago, Illinois.  Discover joined the Woodlawn Legal Clinic team in 2013 and since then dozens of Discover volunteers have contributed hundreds of pro bono hours.

CPBO congratulates Wachtel for his deep commitment to pro bono work and public service in his community. For more information on the Rolling Meadows Domestic Violence Help Desk, click here and here. For more information on the Woodlawn Legal Clinic, check out Wachtel’s 2016 guest blog here.

† denotes a Member of the Law Firm Pro Bono Project
*denotes a Law Firm Pro Bono Challenge® signatory
**denotes a Corporate Pro Bono Challenge® signatory

Hat tip to PBI intern Sahil Shah for his help on this post.

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